Privacy
policy.

Last updated: 21 September 2026

Information we collect

When you submit an enquiry, we may collect your name, company, email, phone or WhatsApp number, location, product requirements, quantity, timing and any message you provide. The website may also process technical information such as IP address, browser data, security logs and essential cookies. Google Analytics 4 is used to understand site traffic and visitor activity. It records page views, product views, product and enquiry-link clicks, and enquiry-form submission attempts, along with technical details such as device/browser, approximate location and traffic source. We do not send values entered in enquiry-form fields through these analytics events. Google may process analytics data outside India; see Google’s Privacy Policy for details. You can manage or block cookies through your browser settings.

How we use it

We use information to respond to enquiries, prepare quotations, communicate about potential or confirmed orders, prevent misuse, operate the website and meet legal or accounting obligations.

Sharing

Information may be shared only as needed with service providers involved in website hosting, email, production, packaging, logistics, professional advice or legal compliance. We do not sell personal information.

Retention

Enquiry and business records are kept only as long as reasonably needed for communication, contractual, security, legal and accounting purposes.

Your choices

You may request access, correction or deletion of personal information, subject to legal and business record obligations. You may also ask us to stop non-essential communication.

International enquiries

Because Dwarka Handicraft is based in India and serves international buyers, information may be processed in India and through service providers in other countries.

Contact

For privacy questions, use our enquiry form and write “Privacy request” in the message.